Verbal First Aid
Healing Through Words
About Us
Verbal First Aid teaches healthcare providers the four pillars of therapeutic communication: Rapport, Authority, Expectancy, and Suggestion. Our evidence-based approach helps medical professionals create healing environments through language, reducing patient anxiety and promoting positive outcomes.
Cheryl Bemel, PhD, LP
Cheryl Bemel is an Adjunct Professor at the University of Minnesota's School of Dentistry, training dentists and dental students in psychophysiological management techniques with pain patients.
Lisa Lombard, PhD
Lisa Lombard is a licensed clinical psychologist in independent private practice for 30 years treating children and adults experiencing anxiety, stress-mediated health concerns, and pain.
Learn Our Approach
Our workshops guide health care providers to develop healing communication skills with:
Evidence-Based Methods
Transform patient interactions with scientifically-proven communication techniques that reduce anxiety and improve healing outcomes.
Techniques Specialized for Children
Learn age-appropriate language patterns and techniques specifically designed to calm and reassure young patients during medical procedures.
Practical Training
Interactive workshops with real-world scenarios, role-playing, and hands-on practice to build confidence in therapeutic communication.
Immediate Results
See instant improvements in patient cooperation, reduced distress, and enhanced healing responses through the power of words.
Ready to Transform Patient Care?
Our training programs provide immediate, practical skills you can use with every patient interaction. Reach out to us at [email protected] to schedule a workshop with us!